Privacy Policy

This Privacy Policy applies to our website, online forms, communications, and tutoring services, including in-person and online lessons. Because we work with children and teenagers, we take extra care to collect only the information needed to provide our educational services and operate our business responsibly.

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Information We Collect

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We may collect the following types of information:

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• Parent or guardian name.

• Student name, age, grade level, and school-related information.

• Contact information such as email address, phone number, billing address, and mailing address.

• Scheduling and attendance information.

• Payment and transaction information.

• Communications you send to us, including emails, messages, forms, and feedback.

• Website usage information, such as pages visited, device information, and browser activity.

• Session-related content, such as reading selections, assignments, notes, or work samples provided for tutoring purposes.

We generally collect this information directly from parents, guardians, and students, or through our website, scheduling tools, payment processors, and communication platforms used to deliver services.

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How We Use Information

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We use personal information to:

• Provide tutoring, academic support, and related educational services.

• Schedule and manage lessons.

• Communicate with parents, guardians, and students.

• Process payments and maintain business records.

• Prepare lesson materials and track student progress.

• Improve our website, services, and customer experience.

• Respond to inquiries, requests, and support needs.

• Comply with legal, safety, and accounting obligations.

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Children’s Privacy

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Our services are intended to be used by children only with the involvement of a parent or guardian. We do not knowingly collect personal information from children without appropriate parental involvement and consent, where required.

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Parents and guardians may request access to information we maintain about their child, ask us to correct inaccurate information, or request deletion of information that is no longer needed for legitimate business, legal, or educational purposes.

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Parent Access and Observation

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We welcome parent and guardian involvement in our programs. To support transparency, parents or guardians may request the following in advance:

• To observe an online lesson where technically feasible and arranged ahead of time.

• To sit in on an in-person session, subject to scheduling, classroom capacity, and the learning needs of the student and group.

• To review reading selections or lesson materials in advance when available and appropriate.

• To arrange limited classroom camera access or recorded observation, if we are able to provide it and if doing so is consistent with privacy, safety, and operational requirements.

Any observation, recording, or access arrangement must be scheduled in advance so we can protect student privacy and avoid disrupting instruction.

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Safety and Reporting

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We care deeply about student safety and take reasonable steps to maintain a secure learning environment. If we become aware of a situation that suggests a child may be in danger, we will respond appropriately and may contact the proper authorities or follow other safety procedures as required by law or by the circumstances.

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Important Note About Legal Reporting

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We are not a government agency and we do not represent ourselves as one. We are not automatically a legally designated mandated reporter in every situation. However, if we suspect abuse, neglect, or a serious safety concern, we will take appropriate action and cooperate with lawful reporting requirements that may apply.

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Information Sharing

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We do not sell personal information. We may share information only in limited circumstances, including:

• With service providers who help us operate our business, such as website hosting, email, scheduling, payment, and recordkeeping providers.

• With parents or guardians who are authorized to receive information about a student.

• When required by law, subpoena, court order, or lawful request.

• To protect the safety, rights, or property of students, families, staff, or the business.

• In connection with a business transfer, merger, or reorganization.

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Online Services and Third Parties

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Our website or services may include links to third-party tools or platforms. Those third parties have their own privacy practices, and we encourage you to review their policies. We are not responsible for the privacy practices of third-party services we do not control.

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Data Security

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We use reasonable administrative, technical, and physical safeguards to help protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

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Data Retention

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We retain information only as long as reasonably necessary for educational, business, legal, tax, and operational purposes. When information is no longer needed, we may delete it, anonymize it, or archive it in accordance with our records practices.

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Your Choices

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Depending on how you interact with us, you may be able to:

• Request access to the information we maintain.

• Request correction of inaccurate information.

• Request deletion of certain information.

• Opt out of non-essential communications.

• Ask questions about how we use personal information.

To make a request, contact us using the information below.

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California Privacy Rights

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If you are a California resident, you may have additional rights under California law regarding access to and correction of certain personal information. If you would like to make a privacy request, contact us using the details below.

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Changes to This Policy

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We may update this Privacy Policy from time to time. When we do, we will revise the effective date above and post the updated version on our website.

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Contact Us

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If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Awesome Possums Creative Academy
Email: awesomepossumsirvine@gmail.com
Phone: 831-334-1047